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  • Pages
01 About
02 Framework
03 Process Steps
04 ASSESS
05 ASSESS: Prioritise and analyse KPIs
06 ASSESS: Three approaches
07 ASSESS: Refresh approach
08 ASSESS: Light review approach
09 ASSESS: Deep dive approach
10 ASSESS: Tools
11 ASSESS: Supply chain mapping tools
12 ASSESS: Geo-mapping tools
13 ASSESS: Reporting and dissemination
14 EVALUATE
15 EVALUATE: Vendor evaluation and selection
16 EVALUATE: 4 steps for optimal outsourcing
17 EVALUATE: In-country supply chain assessment
18 EVALUATE: External benchmarking
19 EVALUATE: Investment case model
20 EVALUATE: High-level vendor assessment matrix
21 EVALUATE: Examples of vendor evaluation
22 CONTRACT
23 CONTRACT: Critical success factors for contracting
24 CONTRACT: Nine-step contracting approach
25 CONTRACT: Templates and examples
26 IMPLEMENT
27 IMPLEMENT - 3 Steps
28 IMPLEMENT - Managing the transition process
29 IMPLEMENT - Peformance management tools
30 IMPLEMENT - Governance procedures
31 IMPLEMENT - Examples of successful outsourcing arrangements
32 Enabler Tools
33 POLICY
34 POLICY: Introduction to procurement policy
35 POLICY: Examples of effective policy tools
36 ADVOCACY AND GOVERNANCE
37 ADVOCACY AND GOVERNANCE: Stakeholder expectations
38 ADVOCACY AND GOVERNANCE: Guidelines for advocacy processes
39 ADVOCACY AND GOVERNANCE: Examples of governance structure and communication platforms
40 ADVOCACY AND GOVERNANCE: Example of logistic working groups
41 ADVOCACY AND GOVERNANCE: Example of supplier forums
42 PEOPLE
43 PEOPLE: Introduction and capability matrix
44 PEOPLE: Considerations across Process Steps
45 PEOPLE: Skills considerations
46 PEOPLE: Working conditions
47 PEOPLE: Motivation considerations
48 PEOPLE: UK Case study
49 TECHNOLOGY
50 TECHNOLOGY: Introduction
51 TECHNOLOGY: VAN
52 TECHNOLOGY: eLMIS
53 TECHNOLOGY: OpenLMIS
54 TECHNOLOGY: Logistimo
55 TECHNOLOGY: Stock Visibility System (SVS)
56 TECHNOLOGY: Route optimisation
57 CASE STUDIES
58 CASE STUDY: Zambia
59 CASE STUDY: Kenya
60 CASE STUDY: Uganda
61 CASE STUDY: Mozambique
62 Pharmacy toolkit
63 Pharmacy toolkit intro
64 Pharmacy toolkit case studies
65 Pharmacy toolkit framework
66 Pharmacy Assess
67 Pharmacy Evaluate
68 Pharmacy Contract
69 Pharmacy Implement
70 Pharmacy Enabler tools
71 Laboratory services toolkit
72 Laboratory services toolkit introduction
73 Laboratory services toolkit review
74 Laboratory services toolkit framework
75 Laboratory services: Assess
76 Laboratory services: Evaluate
77 Laboratory services: Contract
78 Laboratory services: Implement
79 Laboratory services: Enabler tools
80 Tool Index
81 Acknowledgements
82 CONTACT

Process Steps

1. Assess > 2. Evaluate > 3. Contract > 4. Implement

Enabler Tools

Policy | Advocacy and governance | People | Technology

Case Studies

OSTKonline, OSTK, outsourcing toolkit

Technology

Selected enabler technologies and systems

In this section you will learn:

  • Approaches to the use of technology in outsourcing
  • What outsourcing technology tools exist
  • How to utilise technology and systems to support outsourcing

Types of technology to enhance supply chain efficiency

Technology is an enabler that can significantly enhance supply chain efficiency to improve health outcomes. This Outsourcing Toolkit describes three sets of technologies and systems: Visibility and Analytics Network (VAN), Electronic Logistics Management Information Systems (eLMIS) and Route Optimisation

There are two approaches to the use of technology in outsourcing:

In outsourcing, there are two basic approaches to the use of technology. The first is the outsourcing of functional activities that are enabled by technology. In other words, technology and systems facilitate the outsourcing of functional areas, like warehousing and transportation, by providing data, insights, tracking, forecasting, management reports. In this case, technology enables improved decision-making, end-to-end visibility and performance management in outsourced arrangements. The second approach is the outsourcing of technology solutions. This is where technology and systems are recognised as important enablers for supply chain performance, but IT capacity is limited in-house thus requiring the consideration for outsourced technology solutions.

How systems and technologies can be used for effective outsourcing arrangements

Technology can be used to support and enhance the outsourcing process.

eLMIS, as an example, is a logistics planning and management system that can support outsourcing arrangements.

VAN is an end-to-end visibility and analytics system that informs central decision-making through enhanced performance monitoring and tracking of third-party and in-house activities across supply chain activities.

Technologies, such as route optimisation tools and Logistimo, can be outsourced and used to effectively identify opportunities to improve transportation cycle times, make more effective use of resources and enhance service delivery.

Supporting systems and technology assist with:

  • Provision of data and insights
  • Tracking, measuring, monitoring, and reporting tools
  • Forecasting and management tools
  • Improved decision-making
  • Increased transparency and accountability

Technology tools

Outsourcing Toolkit Technology Tools

1. Visibility and Analytics Network

2. Electronic Logistics Management Information System (elMIS)

3. Route optimisation

a) OpenLMIS

b) Logistimo

  • A Visibility and Analytics Network (VAN) is a group of supply chain experts empowered by a VAN blueprint
  • It provides end-to-end visibility across the supply chain network
  • It aims to make the supply chain more collaborative, aligned, agile, and demand-drive
  • OpenLMIS is an Electronic Logistics Management System (elMIS) with open-source software for managing health supply chain
  • It provides support for functions such as forecasting, warehousing, inventory management, performance management
  • Logistics is an eLMIS tool for enhanced reporting
  • It offers a tool for supply chain activities such as inventory management, cold chain monitoring, performance monitoring, transporter management, and vehicle routing
  • Route optimisation is the process wherein the most efficient routes for deliveries and transport are calculated
  • This can reduce costs while also importing the effectiveness of logistical routing
NEXT: Learn about Visibility and Analytics Networks (VAN)

About | Framework | Pharmacy toolkit | Laboratory services toolkit | Tool Index | Acknowledgements | Contact