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  • Pages
01 About
02 Framework
03 Process Steps
04 ASSESS
05 ASSESS: Prioritise and analyse KPIs
06 ASSESS: Three approaches
07 ASSESS: Refresh approach
08 ASSESS: Light review approach
09 ASSESS: Deep dive approach
10 ASSESS: Tools
11 ASSESS: Supply chain mapping tools
12 ASSESS: Geo-mapping tools
13 ASSESS: Reporting and dissemination
14 EVALUATE
15 EVALUATE: Vendor evaluation and selection
16 EVALUATE: 4 steps for optimal outsourcing
17 EVALUATE: In-country supply chain assessment
18 EVALUATE: External benchmarking
19 EVALUATE: Investment case model
20 EVALUATE: High-level vendor assessment matrix
21 EVALUATE: Examples of vendor evaluation
22 CONTRACT
23 CONTRACT: Critical success factors for contracting
24 CONTRACT: Nine-step contracting approach
25 CONTRACT: Templates and examples
26 IMPLEMENT
27 IMPLEMENT - 3 Steps
28 IMPLEMENT - Managing the transition process
29 IMPLEMENT - Peformance management tools
30 IMPLEMENT - Governance procedures
31 IMPLEMENT - Examples of successful outsourcing arrangements
32 Enabler Tools
33 POLICY
34 POLICY: Introduction to procurement policy
35 POLICY: Examples of effective policy tools
36 ADVOCACY AND GOVERNANCE
37 ADVOCACY AND GOVERNANCE: Stakeholder expectations
38 ADVOCACY AND GOVERNANCE: Guidelines for advocacy processes
39 ADVOCACY AND GOVERNANCE: Examples of governance structure and communication platforms
40 ADVOCACY AND GOVERNANCE: Example of logistic working groups
41 ADVOCACY AND GOVERNANCE: Example of supplier forums
42 PEOPLE
43 PEOPLE: Introduction and capability matrix
44 PEOPLE: Considerations across Process Steps
45 PEOPLE: Skills considerations
46 PEOPLE: Working conditions
47 PEOPLE: Motivation considerations
48 PEOPLE: UK Case study
49 TECHNOLOGY
50 TECHNOLOGY: Introduction
51 TECHNOLOGY: VAN
52 TECHNOLOGY: eLMIS
53 TECHNOLOGY: OpenLMIS
54 TECHNOLOGY: Logistimo
55 TECHNOLOGY: Stock Visibility System (SVS)
56 TECHNOLOGY: Route optimisation
57 CASE STUDIES
58 CASE STUDY: Zambia
59 CASE STUDY: Kenya
60 CASE STUDY: Uganda
61 CASE STUDY: Mozambique
62 Pharmacy toolkit
63 Pharmacy toolkit intro
64 Pharmacy toolkit case studies
65 Pharmacy toolkit framework
66 Pharmacy Assess
67 Pharmacy Evaluate
68 Pharmacy Contract
69 Pharmacy Implement
70 Pharmacy Enabler tools
71 Laboratory services toolkit
72 Laboratory services toolkit introduction
73 Laboratory services toolkit review
74 Laboratory services toolkit framework
75 Laboratory services: Assess
76 Laboratory services: Evaluate
77 Laboratory services: Contract
78 Laboratory services: Implement
79 Laboratory services: Enabler tools
80 Tool Index
81 Acknowledgements
82 CONTACT

Process Steps

1. Assess > 2. Evaluate > 3. Contract > 4. Implement

Enabler Tools

Policy | Advocacy and governance | People | Technology

Case Studies

Assess

Light review approach

A light review requires only the use of internal data to assess and determine potential gaps for outsourcing.

In this section you will learn:

  • The actions, benefits, tools, timelines and steps required for light review approach
  • The three steps to run a light review assessment of a country supply chain
  • The three simple supply chain assessment options exist to assist countries with a light review approach

The light review approach at a glance

Actions:

Element 1:

Source internal operational data using existing supply chain and KPI reports through gap analysis.

Element 2:

Commission targeted surveys of representative sites and facilities in specific underperforming geographies and/or functions in the supply chain; Consolidate elements 1 and 2.


Benefits:

Provides a basic perspective of supply chain performance gaps in a defined functional scope or range of areas. Rapid response and low cost using a tight range of questions and interviews conducted.


Supporting tools:

The light approach can leverage and perform a supply chain mapping initiative to get an updated supply chain view.

Supply chain mapping tools

Estimated timeline:

The light review approach is narrow in scope — a targeted self-assessment takes two to three months.


There are three steps to run a light assessment of a country supply chain:

Step 1:

Data collection


Form a small cross-functional working group to develop project initiation and charter, objectives, scope. Existing and new data is collected as follows:

Existing data:

  • Key performance indicators (KPIs) – pull and review existing operational data from KPI reports, existing available supply chain reports.

New data:

  • Targeted survey – identify one to two functional or geographic areas where outsourcing may optimise supply chain performance. Then commission qualitative and quantitative surveys of representative sites or facilities in underperforming areas. Another option would be to use a supply chain mapping tool to provide visualisation of end-to-end supply chain flows.

One to two months

Step 2:

Collate and analyse data


  • Collate existing data from the one to two functional and geographic data and performance reviews or field surveys.
  • To assess and validate findings, conduct a root cause analysis with senior management teams in specific logistics and geographic functions through workshops, interviews and reviews.
  • Identify high-level performance gaps and opportunities.
  • Prepare preliminary findings ahead of stakeholder workshops

One week

Step 3:

Reporting and dissemination


  • Executive summaries completed and distributed to key stakeholders
  • Conduct a workshop to review feedback of key findings and outcomes of the self-assessment
  • Gaps and opportunities debated and identified
  • Senior management sign off for further evaluation as to whether an investment case is required for outsourcing
  • Initial identification of in-country candidate vendors for the specific

One week

Three simple supply chain assessment options exist to assist countries with a light review approach:

Assessment model

Source

Description and/or purpose

Timeframe

Outcomes

1. Global Health Supply Chain Maturity Model

Bill & Melinda Gates Foundation

Assists countries increase supply chain performance by focusing effort on improving constraints. Highlights areas where investments are needed and to understand when 'market maturity' impacts the supply chain's ability to improve performance

One to two weeks

Measures strategic, tactical and operational processes in a single tool. Indicators are clustered in categories of critical components.

2. Effective Vaccine Management Assessment 2.0

World Health Organisation (WHO)

Provides countries with the materials and tools needed to monitor and assess their vaccine supply chain and clearly identify weaknesses within the system to help countries develop a comprehensive plan

Note: Only assesses cold chain

Supply Chain for Expanded Program on Immunisation (EPI)

Three to four weeks

Measures the performance of vaccine and supplies management; quality and layout of sites, physical capacity of storage and transport, quality of fixed equipment / vehicles, human resource capacity and system, policies and procedures.

3. Immunisation Supply Chain Process Scorecard

Gavi, the Vaccine Alliance

Process Scorecard provides the immunisation supply chain task force and partners visibility on country performance and progress against targets

Note: Only assesses cold chain

Supply Chain for Expanded Program on Immunisation (EPI)

One to two weeks

Measures the progress a country has made in implementing an immunisation strategy.

NEXT: Learn about the deep dive approach

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