71/82
  • Pages
01 About
02 Framework
03 Process Steps
04 ASSESS
05 ASSESS: Prioritise and analyse KPIs
06 ASSESS: Three approaches
07 ASSESS: Refresh approach
08 ASSESS: Light review approach
09 ASSESS: Deep dive approach
10 ASSESS: Tools
11 ASSESS: Supply chain mapping tools
12 ASSESS: Geo-mapping tools
13 ASSESS: Reporting and dissemination
14 EVALUATE
15 EVALUATE: Vendor evaluation and selection
16 EVALUATE: 4 steps for optimal outsourcing
17 EVALUATE: In-country supply chain assessment
18 EVALUATE: External benchmarking
19 EVALUATE: Investment case model
20 EVALUATE: High-level vendor assessment matrix
21 EVALUATE: Examples of vendor evaluation
22 CONTRACT
23 CONTRACT: Critical success factors for contracting
24 CONTRACT: Nine-step contracting approach
25 CONTRACT: Templates and examples
26 IMPLEMENT
27 IMPLEMENT - 3 Steps
28 IMPLEMENT - Managing the transition process
29 IMPLEMENT - Peformance management tools
30 IMPLEMENT - Governance procedures
31 IMPLEMENT - Examples of successful outsourcing arrangements
32 Enabler Tools
33 POLICY
34 POLICY: Introduction to procurement policy
35 POLICY: Examples of effective policy tools
36 ADVOCACY AND GOVERNANCE
37 ADVOCACY AND GOVERNANCE: Stakeholder expectations
38 ADVOCACY AND GOVERNANCE: Guidelines for advocacy processes
39 ADVOCACY AND GOVERNANCE: Examples of governance structure and communication platforms
40 ADVOCACY AND GOVERNANCE: Example of logistic working groups
41 ADVOCACY AND GOVERNANCE: Example of supplier forums
42 PEOPLE
43 PEOPLE: Introduction and capability matrix
44 PEOPLE: Considerations across Process Steps
45 PEOPLE: Skills considerations
46 PEOPLE: Working conditions
47 PEOPLE: Motivation considerations
48 PEOPLE: UK Case study
49 TECHNOLOGY
50 TECHNOLOGY: Introduction
51 TECHNOLOGY: VAN
52 TECHNOLOGY: eLMIS
53 TECHNOLOGY: OpenLMIS
54 TECHNOLOGY: Logistimo
55 TECHNOLOGY: Stock Visibility System (SVS)
56 TECHNOLOGY: Route optimisation
57 CASE STUDIES
58 CASE STUDY: Zambia
59 CASE STUDY: Kenya
60 CASE STUDY: Uganda
61 CASE STUDY: Mozambique
62 Pharmacy toolkit
63 Pharmacy toolkit intro
64 Pharmacy toolkit case studies
65 Pharmacy toolkit framework
66 Pharmacy Assess
67 Pharmacy Evaluate
68 Pharmacy Contract
69 Pharmacy Implement
70 Pharmacy Enabler tools
71 Laboratory services toolkit
72 Laboratory services toolkit introduction
73 Laboratory services toolkit review
74 Laboratory services toolkit framework
75 Laboratory services: Assess
76 Laboratory services: Evaluate
77 Laboratory services: Contract
78 Laboratory services: Implement
79 Laboratory services: Enabler tools
80 Tool Index
81 Acknowledgements
82 CONTACT

Process Steps

1. Assess > 2. Evaluate > 3. Contract > 4. Implement

Enabler Tools

Policy | Advocacy and governance | People | Technology

Case Studies

Specialised toolkit: Laboratory services

The toolkit for outsourcing laboratory services

This specialised outsourcing toolkit will help with outsourcing logistics functions for laboratory services.

Download this specialised toolkit in the following languages:

Français
Português
English

In this toolkit, you will learn:

  • How this toolkit can support outsourcing laboratory services
  • Supply chain considerations for outsourcing laboratory services
  • Laboratory practices and operating models that inform outsourcing
  • Process Steps for outsourcing laboratory services
  • Enabler Tools to support outsourcing laboratory services

Who is this toolkit for?

This toolkit forms part of the broader OSTK.

Explore the broader OSTK framework here

This toolkit applies the OSTK framework to the laboratory services setting and is intended as a resource for ministries of health or central laboratory departments considering outsourcing as an option for improved laboratory services. It is a repository of tools (such as models, guides, practices, and processes) to assist in decision-making and implementing outsourcing specific logistics functions for laboratory services. It does not seek to provide tools for sample testing within laboratories themselves. The toolkit is informed by supply chain case studies in Mozambique, Nigeria and Uganda.

The toolkit is designed for use by government departments and partners, for example:

  • Ministry of Health senior management
  • Ministry of Health chief of disease programmes
  • Biomedical Laboratory Associations
  • Central medical stores senior management
  • National reference laboratories senior management
  • Head of Logistics Agency
  • Donors and Implementing Partners

Why develop a toolkit for laboratory services?

The toolkit focuses on the outsourcing of specific logistics functions along the laboratory services supply chain. The toolkit is a guide and reference document that supports users considering outsourcing specific activities and functions along the laboratory services supply chain. It provides steps, processes, practices, and tools to support ministries of health and other affiliated organisations as an easy-to-access and credible set of material. The toolkit identifies existing operating models and good practice case studies that can positively impact laboratory service provision to improve public health outcomes.

Considerations for this toolkit for outsourcing laboratory services

This toolkit adopts a diagnostic network optimisation approach to inform strategic outsourcing across functions of laboratory services. The Diagnostic Network Optimisation approach is the lens through which the laboratory equipment rental model and the hub and spoke model for the specimen referral network have been identified as potential areas for outsourcing. These are two examples of models; they are not exclusive. The toolkit presents case studies of varying degrees of outsourced specimen transportation from across Africa.

This toolkit will guide you through

Supply chain considerations for laboratories

Learn more

The toolkit for effective outsourcing laboratory services

Learn more

Outsourcing Process Steps for outsourcing laboratory services

Learn more

The Enabler Tools for outsourcing laboratory services

Learn more
NEXT: Introduction to laboratories in the public healthcare system

About | Framework | Pharmacy toolkit | Laboratory services toolkit | Tool Index | Acknowledgements | Contact