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  • Pages
01 About
02 Framework
03 Process Steps
04 ASSESS
05 ASSESS: Prioritise and analyse KPIs
06 ASSESS: Three approaches
07 ASSESS: Refresh approach
08 ASSESS: Light review approach
09 ASSESS: Deep dive approach
10 ASSESS: Tools
11 ASSESS: Supply chain mapping tools
12 ASSESS: Geo-mapping tools
13 ASSESS: Reporting and dissemination
14 EVALUATE
15 EVALUATE: Vendor evaluation and selection
16 EVALUATE: 4 steps for optimal outsourcing
17 EVALUATE: In-country supply chain assessment
18 EVALUATE: External benchmarking
19 EVALUATE: Investment case model
20 EVALUATE: High-level vendor assessment matrix
21 EVALUATE: Examples of vendor evaluation
22 CONTRACT
23 CONTRACT: Critical success factors for contracting
24 CONTRACT: Nine-step contracting approach
25 CONTRACT: Templates and examples
26 IMPLEMENT
27 IMPLEMENT - 3 Steps
28 IMPLEMENT - Managing the transition process
29 IMPLEMENT - Peformance management tools
30 IMPLEMENT - Governance procedures
31 IMPLEMENT - Examples of successful outsourcing arrangements
32 Enabler Tools
33 POLICY
34 POLICY: Introduction to procurement policy
35 POLICY: Examples of effective policy tools
36 ADVOCACY AND GOVERNANCE
37 ADVOCACY AND GOVERNANCE: Stakeholder expectations
38 ADVOCACY AND GOVERNANCE: Guidelines for advocacy processes
39 ADVOCACY AND GOVERNANCE: Examples of governance structure and communication platforms
40 ADVOCACY AND GOVERNANCE: Example of logistic working groups
41 ADVOCACY AND GOVERNANCE: Example of supplier forums
42 PEOPLE
43 PEOPLE: Introduction and capability matrix
44 PEOPLE: Considerations across Process Steps
45 PEOPLE: Skills considerations
46 PEOPLE: Working conditions
47 PEOPLE: Motivation considerations
48 PEOPLE: UK Case study
49 TECHNOLOGY
50 TECHNOLOGY: Introduction
51 TECHNOLOGY: VAN
52 TECHNOLOGY: eLMIS
53 TECHNOLOGY: OpenLMIS
54 TECHNOLOGY: Logistimo
55 TECHNOLOGY: Stock Visibility System (SVS)
56 TECHNOLOGY: Route optimisation
57 CASE STUDIES
58 CASE STUDY: Zambia
59 CASE STUDY: Kenya
60 CASE STUDY: Uganda
61 CASE STUDY: Mozambique
62 Pharmacy toolkit
63 Pharmacy toolkit intro
64 Pharmacy toolkit case studies
65 Pharmacy toolkit framework
66 Pharmacy Assess
67 Pharmacy Evaluate
68 Pharmacy Contract
69 Pharmacy Implement
70 Pharmacy Enabler tools
71 Laboratory services toolkit
72 Laboratory services toolkit introduction
73 Laboratory services toolkit review
74 Laboratory services toolkit framework
75 Laboratory services: Assess
76 Laboratory services: Evaluate
77 Laboratory services: Contract
78 Laboratory services: Implement
79 Laboratory services: Enabler tools
80 Tool Index
81 Acknowledgements
82 CONTACT

Process Steps

1. Assess > 2. Evaluate > 3. Contract > 4. Implement

Enabler Tools

Policy | Advocacy and governance | People | Technology

Case Studies

Assess

Refresh approach

An updated review of a recently completed assessment can be conducted rapidly and with limited resources. A refresh assessment consolidates analysis of historic reports and current performance reviews.

In this section you will learn:

  • The actions, benefits, tools, timelines and steps required for the refresh approach
  • The four steps to run a refresh assessment of a country supply chain
  • The workshop process for the refresh approach

The refresh approach at a glance

Actions:

Review all data and outcomes of the recent supply chain studies and assessments — optional to run an update of in-country supply chain mapping, flows of product/information; review of core functional KPIs.


Benefits:

Provides rapid response to identify an outsourcing need/opportunity with low application of resources in a reduced time-frame.


Supporting tools:

The refresh approach can leverage and perform a supply chain mapping initiative to get an updated supply chain view.

Supply chain mapping tools

Estimated timeline:

8-10 weeks


There are four steps to undertaking a refresh approach:

Step 1:

Preparation and data collection


  • Cross-functional working group formed including project initiation and charter, objectives, scope.
  • Develop the project workplan, timeline and assign roles and responsibilities.
  • Source and review recent supply chain assessment studies and internal reporting.
  • This could include supply chain mapping studies, capability maturity model reports and documents, key performance indicator (KPI) analysis, existing KPIs and/or operational reviews.

Two weeks

Step 2:

Collate and review data


  • Review all data and outcomes of the recent studies and assessments including functional maturity scores.
  • Optional update of in-country supply chain mapping, stakeholders and flows of product / information.
  • Collation of existing data outcomes and reports.
  • Survey data, supply chain mapping reviews updated / checked.

Two weeks

Step 3:

Data analysis and findings


  • Review and thorough analysis of core functional KPIs against strategic goals / objectives.
  • Deep analysis of functional scores including geographic performance, bar-charts, dashboards consolidated and prepared ahead of debrief sessions.
  • Key findings report prepared.
  • High-level performance gaps and opportunities identified.

Three weeks

Step 4:

Reporting and dissemination


  • Executive summaries completed and distributed to key stakeholders - documented results, scores of capability maturity model, supply chain mapping, KPI analysis.
  • Stakeholder workshop held to review all data outputs and key findings of the assessment.
  • Gaps and opportunities identified and agreed.
  • Sign-off for further evaluation of outsourcing.

One week

Workshop process for the refresh approach

If you would like to undertake a refresh approach, you can use the following three-part workshop process.

1. Historic performance review

Gather scores from recent supply chain assessment reports, studies to review.

Outcome: assessment findings reviewed and debated. Any gaps identified.

2. Current performance review

Analyse core functional KPI / current performance reports.

Outcome: core supply chain KPIs analysed and assessed.

3. Group alignment to findings

Consolidate supply chain findings and assessment outcomes.

Outcome: gaps/opportunities identified. Next steps defined.

NEXT: Learn about the light review approach

About | Framework | Pharmacy toolkit | Laboratory services toolkit | Tool Index | Acknowledgements | Contact