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  • Pages
01 About
02 Framework
03 Process Steps
04 ASSESS
05 ASSESS: Prioritise and analyse KPIs
06 ASSESS: Three approaches
07 ASSESS: Refresh approach
08 ASSESS: Light review approach
09 ASSESS: Deep dive approach
10 ASSESS: Tools
11 ASSESS: Supply chain mapping tools
12 ASSESS: Geo-mapping tools
13 ASSESS: Reporting and dissemination
14 EVALUATE
15 EVALUATE: Vendor evaluation and selection
16 EVALUATE: 4 steps for optimal outsourcing
17 EVALUATE: In-country supply chain assessment
18 EVALUATE: External benchmarking
19 EVALUATE: Investment case model
20 EVALUATE: High-level vendor assessment matrix
21 EVALUATE: Examples of vendor evaluation
22 CONTRACT
23 CONTRACT: Critical success factors for contracting
24 CONTRACT: Nine-step contracting approach
25 CONTRACT: Templates and examples
26 IMPLEMENT
27 IMPLEMENT - 3 Steps
28 IMPLEMENT - Managing the transition process
29 IMPLEMENT - Peformance management tools
30 IMPLEMENT - Governance procedures
31 IMPLEMENT - Examples of successful outsourcing arrangements
32 Enabler Tools
33 POLICY
34 POLICY: Introduction to procurement policy
35 POLICY: Examples of effective policy tools
36 ADVOCACY AND GOVERNANCE
37 ADVOCACY AND GOVERNANCE: Stakeholder expectations
38 ADVOCACY AND GOVERNANCE: Guidelines for advocacy processes
39 ADVOCACY AND GOVERNANCE: Examples of governance structure and communication platforms
40 ADVOCACY AND GOVERNANCE: Example of logistic working groups
41 ADVOCACY AND GOVERNANCE: Example of supplier forums
42 PEOPLE
43 PEOPLE: Introduction and capability matrix
44 PEOPLE: Considerations across Process Steps
45 PEOPLE: Skills considerations
46 PEOPLE: Working conditions
47 PEOPLE: Motivation considerations
48 PEOPLE: UK Case study
49 TECHNOLOGY
50 TECHNOLOGY: Introduction
51 TECHNOLOGY: VAN
52 TECHNOLOGY: eLMIS
53 TECHNOLOGY: OpenLMIS
54 TECHNOLOGY: Logistimo
55 TECHNOLOGY: Stock Visibility System (SVS)
56 TECHNOLOGY: Route optimisation
57 CASE STUDIES
58 CASE STUDY: Zambia
59 CASE STUDY: Kenya
60 CASE STUDY: Uganda
61 CASE STUDY: Mozambique
62 Pharmacy toolkit
63 Pharmacy toolkit intro
64 Pharmacy toolkit case studies
65 Pharmacy toolkit framework
66 Pharmacy Assess
67 Pharmacy Evaluate
68 Pharmacy Contract
69 Pharmacy Implement
70 Pharmacy Enabler tools
71 Laboratory services toolkit
72 Laboratory services toolkit introduction
73 Laboratory services toolkit review
74 Laboratory services toolkit framework
75 Laboratory services: Assess
76 Laboratory services: Evaluate
77 Laboratory services: Contract
78 Laboratory services: Implement
79 Laboratory services: Enabler tools
80 Tool Index
81 Acknowledgements
82 CONTACT

Process Steps

1. Assess > 2. Evaluate > 3. Contract > 4. Implement

Enabler Tools

Policy | Advocacy and governance | People | Technology

Case Studies

OSTKonline, OSTK, outsourcing toolkit

Enabler Tool

Technology

This tool will help you determine the opportunity for technologies and systems that can be outsourced to enhance supply chain performance.

In this section you will learn:

  • Determine the opportunity for systems and technologies to be outsourced
  • How to use different technologies to manage supply chain

The purpose of Enabler Tool Technology is to determine the opportunity for technologies and systems that can be outsourced to enhance supply chain performance. These include resources that support management functions with respect to reporting, visibility and routing to further improve and strengthen supply chains.

We do this by prioritising technology platforms:

  1. Visibility and Analytics Network (VAN)
  2. Electronic Logistics Management Information Systems (eLMIS)
  3. Route optimisation tools

For this Enabler Tool, you will need a sound understanding of existing reporting processes, current data flow and the level of performance of management information systems to support current supply chain management functions. This will form a basis to develop opportunities to review external outsourced solutions.

In the Technology tool you will find:

Visibility and Analytics Network

Learn more

Electronic Logistics Management Information Systems

Learn more

Route optimisation tools

Learn more

Technology will help you answer:

  • What supply chain systems and technologies exist?
  • The effectiveness of systems to support demand planning, forecasting, procurement?
  • What levels of visibility and reporting exist at a national, regional and facility level?
  • What opportunities exist to outsource specific systems to the private sector to close performance gaps?

For the Technology tool you will need:

  • Inputs and scores from Assess (Process Step 1)
  • A thorough assessment of the strengths and weaknesses of under-performing functional areas and KPIs (e.g. availability, wastage, on-time, in-full)
  • Determination of system and/or technology gaps in specific functions and/or the end-to-end supply chain network

Technology requires you to form a project work team.

To understand the way that you can apply technology to significantly enhance supply chain efficiency you will need to develop a project work team with expertise in technology and systems. You might need to build appropriate in-house capacity.


After working through Technology you will know:

  • How to make a clear assessment of supply chain technology effectiveness using a gap analysis
  • How to develop an investment case for outsourcing specific systems and/or technologies
  • How to do a sound review appropriate third-party options
  • How to onboard and align key stakeholders toward a vendor engagement process

Technology connects to the following Process Steps:

1. Assess Ensure foundational performance levels have been accurately assessed and system gaps identified.
2. Evaluate Rigorous evaluation of technology providers, reviews from other countries or organisations.
3 and 4. Contract and implement Develop and use the nine-step contracting process to shortlist, select and appoint the technology vendors. Follow successful supplier relationship guidelines in the implementation of the contract.
NEXT: Introduction to Technology

About | Framework | Pharmacy toolkit | Laboratory services toolkit | Tool Index | Acknowledgements | Contact