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  • Pages
01 About
02 Framework
03 Process Steps
04 ASSESS
05 ASSESS: Prioritise and analyse KPIs
06 ASSESS: Three approaches
07 ASSESS: Refresh approach
08 ASSESS: Light review approach
09 ASSESS: Deep dive approach
10 ASSESS: Tools
11 ASSESS: Supply chain mapping tools
12 ASSESS: Geo-mapping tools
13 ASSESS: Reporting and dissemination
14 EVALUATE
15 EVALUATE: Vendor evaluation and selection
16 EVALUATE: 4 steps for optimal outsourcing
17 EVALUATE: In-country supply chain assessment
18 EVALUATE: External benchmarking
19 EVALUATE: Investment case model
20 EVALUATE: High-level vendor assessment matrix
21 EVALUATE: Examples of vendor evaluation
22 CONTRACT
23 CONTRACT: Critical success factors for contracting
24 CONTRACT: Nine-step contracting approach
25 CONTRACT: Templates and examples
26 IMPLEMENT
27 IMPLEMENT - 3 Steps
28 IMPLEMENT - Managing the transition process
29 IMPLEMENT - Peformance management tools
30 IMPLEMENT - Governance procedures
31 IMPLEMENT - Examples of successful outsourcing arrangements
32 Enabler Tools
33 POLICY
34 POLICY: Introduction to procurement policy
35 POLICY: Examples of effective policy tools
36 ADVOCACY AND GOVERNANCE
37 ADVOCACY AND GOVERNANCE: Stakeholder expectations
38 ADVOCACY AND GOVERNANCE: Guidelines for advocacy processes
39 ADVOCACY AND GOVERNANCE: Examples of governance structure and communication platforms
40 ADVOCACY AND GOVERNANCE: Example of logistic working groups
41 ADVOCACY AND GOVERNANCE: Example of supplier forums
42 PEOPLE
43 PEOPLE: Introduction and capability matrix
44 PEOPLE: Considerations across Process Steps
45 PEOPLE: Skills considerations
46 PEOPLE: Working conditions
47 PEOPLE: Motivation considerations
48 PEOPLE: UK Case study
49 TECHNOLOGY
50 TECHNOLOGY: Introduction
51 TECHNOLOGY: VAN
52 TECHNOLOGY: eLMIS
53 TECHNOLOGY: OpenLMIS
54 TECHNOLOGY: Logistimo
55 TECHNOLOGY: Stock Visibility System (SVS)
56 TECHNOLOGY: Route optimisation
57 CASE STUDIES
58 CASE STUDY: Zambia
59 CASE STUDY: Kenya
60 CASE STUDY: Uganda
61 CASE STUDY: Mozambique
62 Pharmacy toolkit
63 Pharmacy toolkit intro
64 Pharmacy toolkit case studies
65 Pharmacy toolkit framework
66 Pharmacy Assess
67 Pharmacy Evaluate
68 Pharmacy Contract
69 Pharmacy Implement
70 Pharmacy Enabler tools
71 Laboratory services toolkit
72 Laboratory services toolkit introduction
73 Laboratory services toolkit review
74 Laboratory services toolkit framework
75 Laboratory services: Assess
76 Laboratory services: Evaluate
77 Laboratory services: Contract
78 Laboratory services: Implement
79 Laboratory services: Enabler tools
80 Tool Index
81 Acknowledgements
82 CONTACT

Process Steps

1. Assess > 2. Evaluate > 3. Contract > 4. Implement

Enabler Tools

Policy | Advocacy and governance | People | Technology

Case Studies

Introduction to Enabler Tools

The Enabler Tools support the Process Steps to allow for a smoother quicker transition to successful outsourcing.

As you work through the Enabler Tools, you will learn:

  • How relevant public policy, national laws and regulations assist or hinder outsourcing
  • How to implement advocacy and governance practices and tools that enhance senior management buy-in to outsourcing and build an enabling environment
  • How to develop human resources and capacities, developing organisational structure in order to manage a successful outsourced relationship with people inside and outside your organisation
  • How identifying and utilising systems and technology can enhance reporting, visibility, decision-making and supply chain performance

The four Enabler Tools are cross-cutting and can be used throughout the outsourcing process.

Enabler Tools
OSTKonline, OSTK, outsourcing toolkit
OSTKonline, OSTK, outsourcing toolkit
OSTKonline, OSTK, outsourcing toolkit
Policy

Advocacy and governance

People

Technology

About the Enabler Tools

The foundation blocks of the Outsourcing Toolkit framework are the Enabler Tools. They cover the supporting Policy, Advocacy and governance, People and Technology tools and guides used to enhance and assist the Process Steps.


Key questions each Enabler Tool is answering

Like the Process Steps, the Enabler Tools have been designed to answer common problems in supply chain outsourcing. Identifying the questions that you are looking for answers to, can help you determine which Enabler Tool to use.

Policy

  • What polices exist that positively or negatively impact outsourcing?
  • What outsourcing practices have enhanced supply chain performance and created collaborative partnerships?
OSTKonline, OSTK, outsourcing toolkit

Advocacy and governance

  • How is outsourcing viewed within government?
  • What engagement processes can enhance public-private communications and trust?
OSTKonline, OSTK, outsourcing toolkit

People

  • How to transition the current workforce?
  • How to manage the impact of change?
  • What reforms are needed?
  • What internal skills are needed to manage third-parties?
OSTKonline, OSTK, outsourcing toolkit

Technology

  • How to make use of systems and technologies for effective outsourcing arrangements
  • What systems and technology can be outsourced to improve reporting, visibility and strengthen supply chains?
NEXT: Introduction to Policy

About | Framework | Pharmacy toolkit | Laboratory services toolkit | Tool Index | Acknowledgements | Contact