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  • Pages
01 About
02 Framework
03 Process Steps
04 ASSESS
05 ASSESS: Prioritise and analyse KPIs
06 ASSESS: Three approaches
07 ASSESS: Refresh approach
08 ASSESS: Light review approach
09 ASSESS: Deep dive approach
10 ASSESS: Tools
11 ASSESS: Supply chain mapping tools
12 ASSESS: Geo-mapping tools
13 ASSESS: Reporting and dissemination
14 EVALUATE
15 EVALUATE: Vendor evaluation and selection
16 EVALUATE: 4 steps for optimal outsourcing
17 EVALUATE: In-country supply chain assessment
18 EVALUATE: External benchmarking
19 EVALUATE: Investment case model
20 EVALUATE: High-level vendor assessment matrix
21 EVALUATE: Examples of vendor evaluation
22 CONTRACT
23 CONTRACT: Critical success factors for contracting
24 CONTRACT: Nine-step contracting approach
25 CONTRACT: Templates and examples
26 IMPLEMENT
27 IMPLEMENT - 3 Steps
28 IMPLEMENT - Managing the transition process
29 IMPLEMENT - Peformance management tools
30 IMPLEMENT - Governance procedures
31 IMPLEMENT - Examples of successful outsourcing arrangements
32 Enabler Tools
33 POLICY
34 POLICY: Introduction to procurement policy
35 POLICY: Examples of effective policy tools
36 ADVOCACY AND GOVERNANCE
37 ADVOCACY AND GOVERNANCE: Stakeholder expectations
38 ADVOCACY AND GOVERNANCE: Guidelines for advocacy processes
39 ADVOCACY AND GOVERNANCE: Examples of governance structure and communication platforms
40 ADVOCACY AND GOVERNANCE: Example of logistic working groups
41 ADVOCACY AND GOVERNANCE: Example of supplier forums
42 PEOPLE
43 PEOPLE: Introduction and capability matrix
44 PEOPLE: Considerations across Process Steps
45 PEOPLE: Skills considerations
46 PEOPLE: Working conditions
47 PEOPLE: Motivation considerations
48 PEOPLE: UK Case study
49 TECHNOLOGY
50 TECHNOLOGY: Introduction
51 TECHNOLOGY: VAN
52 TECHNOLOGY: eLMIS
53 TECHNOLOGY: OpenLMIS
54 TECHNOLOGY: Logistimo
55 TECHNOLOGY: Stock Visibility System (SVS)
56 TECHNOLOGY: Route optimisation
57 CASE STUDIES
58 CASE STUDY: Zambia
59 CASE STUDY: Kenya
60 CASE STUDY: Uganda
61 CASE STUDY: Mozambique
62 Pharmacy toolkit
63 Pharmacy toolkit intro
64 Pharmacy toolkit case studies
65 Pharmacy toolkit framework
66 Pharmacy Assess
67 Pharmacy Evaluate
68 Pharmacy Contract
69 Pharmacy Implement
70 Pharmacy Enabler tools
71 Laboratory services toolkit
72 Laboratory services toolkit introduction
73 Laboratory services toolkit review
74 Laboratory services toolkit framework
75 Laboratory services: Assess
76 Laboratory services: Evaluate
77 Laboratory services: Contract
78 Laboratory services: Implement
79 Laboratory services: Enabler tools
80 Tool Index
81 Acknowledgements
82 CONTACT

Process Steps

1. Assess > 2. Evaluate > 3. Contract > 4. Implement

Enabler Tools

Policy | Advocacy and governance | People | Technology

Case Studies

OSTKonline, OSTK, outsourcing toolkit

Advocacy and governance

Governance structure example: logistics working groups

In this example you will learn:

  • Why logistics working groups are helpful in multi-stakeholder governance
  • A step-by-step approach to setting up a logistic working group

What is a logistics working group?

Logistics working groups are multi-stakeholder governance structures that provide a central platform for communication and visibility, decision-making, and accountability to improve the effectiveness of outsourcing initiatives in the public health supply chain. In the typical governance structures for outsourcing, logistics working groups fall under supply chain coordination groups. They coordinate investments made by government agencies and development partners, share information and evidence, identify and overcome bottlenecks, and make optimal use of resources as the outsourcing initiative progresses. Multiple stakeholders relevant to the outsourcing initiative are able to receive and process consistent information, communicate with ease, and make decisions jointly through the logistics working group. Logistics working groups have proven successful in the expanded programme on immunisation (EPI) – vaccine supply chain – especially in Nigeria, DRC, Benin and Ethiopia, with assistance from UNICEF.

Logistics working groups promote consistent sharing and revision of information, communication among stakeholders and making joint decisions. Establishing logistics working groups requires terms of reference including membership, roles and responsibilities.

A common step-by-step approach to logistics working groups is described below:

Step 1: Set up logistics working group

Set up a logistics working group for an outsourcing initiative according to the need identified in the outsourcing strategy document (e.g. communication and project progress).

Step 2: Develop a work plan

Develop a workplan for the logistics working group including activities to achieve (e.g. hold progress meetings for the outsourcing initiative) and a timeline or frequency in which to achieve them (e.g. monthly progress meetings for the period of one year).

Step 3: Outline the members

Outline the members for the logistics working group with the expertise needed to achieve the workplan. Include members from a central medical store, relevant government departments (central/provincial/local), private sector partners, development partners, technical assistants, implementing partners and other organisations.

Step 4: Roles and responsibilities

Allocate members’ roles and nominate a logistics working group member lead. Ensure any commitment members are asked to make is reasonable and manageable. Ensure members clearly understand the commitment, time, and special actions required of them.

Step 5: Terms of reference document

Publish the workplan and membership roles and responsibilities in terms of reference document as a formal written reference document for the logistics working group’s role, scope and function. This terms of reference document will be received by the outsourcing initiative's high-level steering committee.

Step 6: Begin and end

The logistics working group’s action begins and ends when the outsourcing initiative begins and ends respectively.

NEXT: Learn about supplier forums

About | Framework | Pharmacy toolkit | Laboratory services toolkit | Tool Index | Acknowledgements | Contact


Source: Logistics Cluster Working Groups. August 2019. Terms of Reference.