Process Step 3:
Contract
The toolkit for effective outsourcing to pharmacies
In this section, you will learn:
- How to select and prioritise pharmacies as alternative outsourced partners for distributing medicines to patients.
The outcomes and benefits of Contract include:
- The development of a rigorous brief and set of criteria for retail pharmacy selection
- The issuance of a ‘request for participation’ (RFP) to pharmacies
- Operating model negotiation and terms and conditions agreed
- Awarding of contracts
It is suggested that this section be read in consultation with Policy and People.
A four-step contracting process has been successfully adapted from lessons learnt in the private sector: